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We hope you and your loved ones are safe and healthy during these challenging times of COVID-19. We have been closely following the developments of COVID-19 and wanted to make sure our customers are aware of all the steps we have taken to continue our support and keep our operations and infrastructure running credibly.
We have successfully completed our business continuity execution by transitioning 100% of employees to work-from-home. We want to assure you that our teams are working effectively even in this situation and will continue delivering the best.
We continue to manage our platforms & infrastructure with stability & reliability that you expect of us. We have implemented a number of measures and procedures to mitigate impact on our service operations such as
- Continuous stress testing to verify robustness and uptime of all our systems.
- Network and data center monitoring systems continue 24x7 during this time.
- Maintenance of the data center environment to reliably manage peak performance.
- Diverse customer service teams with multilingual capabilities available 24X7 through distributed and scalable communication systems.
Stay positive. Stay safe.
Team Hosting Ground
Monday, April 6, 2020
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